Technical Support

Dreambird offers full technical support and assistance, performed by our well-trained and certified support team.

All the regular software updates, new functionality patch installations or system re-installations are also included in the support agreement.
Via TeamViewer, our technical support specialist can:

  • Answer user questions
  • Troubleshoot a software case, fix an issue and advice a solution
  • Explain software features, options, functionalities and specifics, as well as provide code generation tips for a certain manufacturing operation
  • Study the current PC settings and recommend what can be optimized for achieving the best performance
  • If required, assist with re-installation of the current software version.

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